Mum2Kids FAQ

How can I return items?


You can return items with tags and in orginal conditions within 15 days from the date of delivery free of charge. The items may be shipped to 110 - 20 E Royal Avenue, New Westminster, BC V3L 0G9, Canada. Please notify us at sales@mum2kids.com with your name and proof of purchase. Once we receive the items and confirm their original conditions, we will immediately process your full refund and notify you when it is completed. Unless you provide us another payment instruction in your email, the refund will be paid via the same payment method that you used for these orders.




How long will it take for my items to be shipped?


It will take us about 1-3 business days to prepare and ship your items. We will notify you by email right after your items are shipped.




Can I pay by e-transfer?


Yes, you can. Please use our information as follows: Recipient: MUM2KIDS INC, Email: sales@mum2kids.com. Kindly let us know the items you want to purchase via the same email, or feel free to chat with us!




How do I know if I really need a specific item?


Simply chat with us or email us at any time! We are more than happy to help with your purchase.